Service from A to Z haus international

The haus international

Our house is a modern, international youth hostel. All our rooms are clean, functional and individually furnished. You do not need any membership or youth hostelling card, and there are no age restrictions.

Accepted Methods of Payment

In our house you can pay by cash card, VISA, MasterCard, American Express (all without additional fees) and of course also in cash, always immediately upon arrival. For group bookings we may insist on a prepayment as well as payment by bank transfer. For company bookings we might need a declaration of cost absorption for the previous booking.

Shower / toilet

The different room categories vary from single and double rooms with optionally shared shower/ toilet or en-suite shower/ toilet plus TV set and safe in the room. Furthermore, our house disposes of shared rooms with three to eight beds, each with en-suite shower/toilet.

Restaurant

Our house disposes of an own kitchen with a public restaurant, veranda and beer garden. Our extensive breakfast buffet is already included in each room rate. For school classes and groups you can choose between half board, full board and breakfast and lunch packets upon request.

WLAN / Wi-Fi and Internet

You can use free WLAN/ Wi-Fi in all rooms and public areas of the house.

Parking

You can park (cars & busses) in the surrounding alleys (partly for a fee). Due to our easily accessible location we recommend to travel here by train and, within Munich, by underground, tram or bus with a station directly in front of our house.

Reception

Our reception is staffed around the clock. Our house is open 24 hours a day, 365 days of the year. On the day of your arrival, the rooms are at your disposal from 2 pm, on the day of your departure, we kindly ask you to leave the rooms until 10 am from Monday to Friday and until 11 am on Saturdays, Sundays and on holidays.

Rooms & Beds

The haus international has 180 rooms with a total of 630 beds. Depending on the category, we have rooms with single beds, double beds (1.40 m width), two single beds (twin) or bunk beds in the shared rooms.

Room Key / Security

Our room doors are equipped with an electronic locking system. Additionally, every set of keys contains a key for your wardrobe or locker to secure personal things or valuables.

Bar / Disco “Discovery“

Our bar / disco “Discovery” is open every day from 9 pm to 1 am with party songs and enough space to dance. In the disco there are also three pool tables, pin-ball machines, table football as well as video game machines. Entrance for guests of the house only, the general provisions for youth protection apply.

Information for Disabled People

Our house is disabled-friendly / accessible for people with disabilities to a limited extent. We have single and double rooms with shower/ toilet with separate disabled shower/ toilet. Please contact us for a more detailed description.

Smoking Ban

Our house is a non-smoking house; there is an absolute smoking ban in the rooms as well as in all public areas. Our rooms and public areas are equipped with fire detectors directly connected with the Munich fire service.

A

Adapter
available according to disposability for a deposit at the reception

Age
0 – 100 years, children and youths between 14 and 18 years need a written declaration of consent from their parents with a copy of the ID card, here on our homepage under Contact

Alcohol
only allowed in our restaurant and in the disco, the youth protection provisions apply

Allianz Arena
at a distance of 10 km from the house, can be reached easily and quickly by public transport (underground, tram, bus)

Animals
not allowed

Arrival
daily from 2 pm

B

Baby bed
according to disposability and after advance notification, 10.00 € per night

Bank / cash machine
available in our lobby

Bedclothes
bedclothes are already applied on all the beds at your arrival and do not have to be stripped at your departure

Beer garden
a small beer garden with trees and garden pond is in place

Bicycle hire
open from April to October, information and prices here or at the reception, only for house guests

Billiards
in the disco, for a fee

Booking
always in writing, by e-mail, fax or post, short term also by telephone

Breakfast
always already included in the room rate
Monday – Friday from 6:45 to 10:00 am, at the weekend and on holidays from 6:45 to 11:00 am
provision of breakfast packages possible (to take away before breakfast hours), please order one day in advance at the reception

Bus parking
in the surrounding streets in marked areas. No on-site bus parking space!

C

Calling cards
Sale around the main station in telephone shops and Internet cafés

Car parking
in the surrounding streets in marked areas for € 6/ 24 hours, Sundays and holidays free. No on-site car parking space!

Cigarette machine
present

City maps
available for free at the reception, according to disposability

Closure time
none, as the haus international is open 24 hours daily, 365 days of the year

Coffee / tea
available at the restaurant from 6:45 am to 8:00 pm, with cost out of breakfast hours

Copies
possible for a fee at the reception

Credit Cards
Diners Club, Visa, American Express, MasterCard or ec card

D

Departure
Monday – Friday until 10 am, weekend and holidays until 11 am

Deposit
€ 100 for groups

Directions
see under Location & Journey here on our homepage

Disco
open daily from 9 pm to 1 am, last selling of drinks at 0:30, the youth protection regulations apply. The disco can also be rented exclusively, further information here on our homepage.

Drinks machine
present

Drugs
Drugs are strictly forbidden in the house and around the whole premises, every finding of drugs will, without exception, be communicated and reported to the police.

E

Extension cord
available according to disposability for a deposit at the reception

F

Fax
possible against a fee at the reception

Full board
for groups and upon request

G

Garden
present

Gas station
just across the street

General Terms and Conditions (GTC)
can be seen here on our homepage under General Terms & Conditions

H

Hair dryer
available according to disposability for a deposit at the reception

Half board
for groups from Monday to Friday as well as upon request

House rules
Can be found here on the homepage under Contact, also displayed at the reception in multilingual versions. Please pay attention!

Hygiene products
available at the kiosk

I

Information
about trips, sights etc. you always receive at the reception

Internet
Free WLAN all over the house and in all rooms with fitted own laptop/ tablet PC/ mobile phone etc.

Iron / ironing board
available according to disposability for a deposit at the reception

J

Journals / magazines
displayed at the reception, available for free, according to disposability

K

Kiosk
Sweets, hygiene products, snacks, tickets, stamps, towels, souvenirs available at the reception

Kitchen (self-caterer)
not present

L

Laundrette
at a distance of 10 minutes from the house No washing machines and dryers in the house

Lift
present

Lockers
present in all rooms
larger lockers with coin-operated locks are available in our lobby

Lockout
no lockout, open 24 hours on 365 days

Loss of key
for every lost key we charge € 10.00

Lost and found items
are stored by us for 6 months, in case of loss, please ask at the reception Returned only on the expense of the recipient

Luggage room
present, we do not assume any liability or guarantee for luggage stored there

Lunch packages
possible for a fee at the reception after preorder in time

M

Main station Munich
at a distance of 4 km from the house, can be reached easily and quickly by public transport (underground, tram, bus)

McDonalds
at a distance of 5 minutes from the house

Munich airport
at a distance of 40 km from the house, can be reached easily and quickly by public transport (underground, tram, bus)

Munich fair
at a distance of 13 km from the house, direct underground connection

N

Night’s rest
from 10 pm to 6 am

Non-smoking rooms
All our rooms are non-smoking rooms.

O

Oktoberfest
at a distance of 4.5 km from the house, direct bus connection. Please note special information, prices and cancelling conditions.

Olympiapark / Olympiastadion / Olympiahalle
at a distance of 15 minutes from the house

P

Parents’ declaration of consent for overnight stays of youths
can be found for print on our homepage under Contact

Bus parking
in the surrounding streets in marked areas. No on-site bus parking space!

Car parking
in the surrounding streets in marked areas for € 6/ 24 hours, Sundays and holidays free. No on-site car parking space!

Party
see Disco

Payment
at your arrival by cash card, Visa, MasterCard, American Express or in cash, in €, depending on the date and/or size of the group, a deposit or prepayment is necessary.

Pets
not allowed

Pharmacy
at a distance of 300 m from the house

Photo-copies
possible for a fee at the reception

Playground
at a distance of 2 minutes from the house

Plenarsaal (function room)
further information and prices here on our homepage and at the reception

Police station
at a distance of 2 km from the house

Post box
in front of the house

Post office
at a distance of 1 km from the house (Schleißheimer Str.)

Public transport
Bus (53) and tram (12) directly in front of the house (station: Barbarastraße). Underground (U2) close-by (station: Hohenzollernplatz)
Timetables are at display for free at the reception. Day tickets (inner zone) available (for a fee) at the reception

Q

R

Reception
staffed 24 hours on 365 days of the year

Reduction for children
upon request

Restaurant
see Restaurant here on our homepage

Rooms
see under Rooms here on our homepage

S

Safe
present in all single and double rooms with en-suite shower/toilet and at the reception

Security Service
present in the house at night

Shopping facilities
Around the house in the surrounding streets (district Schwabing)

Smoking
allowed only in the designated rooms in the house as well as outside the house. There is an absolute smoking ban in all rooms! In the event of an infringement we charge € 20 compensation per person in the room.

Stamps
available at the reception

Supermarket (also organic food)
at a distance of 5 minutes from the house

Sweets / snacks
available at the reception

Swimming pool & sauna
in the Nordbad, 3 minutes’ walk

T

Table tennis
for free, according to availability (deposit for rackets and balls)

Tea / coffee
available at the restaurant from 6:45 am to 8:00 pm, with cost out of breakfast hours

Telephone
Payphone present, no telephone in the rooms

Tickets for public transport
day and 3-days tickets for the inner zone (S-Bahn, underground, tram, bus) are sold at the reception

Towels
present in all single and double rooms, not present in the shared rooms (3 – 8 beds). Please bring your own towel or buy one for Euro 2.00 each at the reception. No lending of towels!

TV
available in all single and double rooms with en-suite shower/toilet, remote control available at the reception for a deposit

TV room
present (welcome room, restaurant)

TV
present in all single and double rooms with en-suite shower/toilet

U

V

Valuables
Lockers and/ or safe in the room or at the reception

Veranda
existing

W

WLAN/ Wi-Fi
for free, no login data needed

X

Y

Youth hostelling card
not required

Service from A to Z haus international

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